the3dwhatif.

Refund policy

All sales are final

Once your order is complete and the download is available, we do not offer refunds for change of mind, for not having the required hardware, accounts or skills, or for not getting the views or income you hoped for. Please read the product contents and the requirements before buying.

When we will fix it or refund you

If your files are missing, corrupted or will not download, or the product is clearly not what the product page described, email us. We will first try to fix the problem or send you working files. If we cannot fix it, we will refund your purchase. If you were charged twice for the same product by mistake, we will refund the duplicate.

How to ask for help

Email [email protected] with your order number, the email address you used at checkout and a short description of the problem. Screenshots of any error messages help us solve it faster.

How refunds are paid

Approved refunds are processed by Lemon Squeezy, our Merchant of Record, back to your original payment method. How long it takes to appear depends on your bank or card provider. A refund ends your license to use the product.

Immediate delivery

By completing your purchase, you ask for the digital content to be made available immediately and acknowledge that, where the law allows, you lose any statutory right of withdrawal once the download is available.

Your legal rights

This policy does not affect any mandatory consumer rights you have under the laws of the country where you live.

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